Tutorials - Registration Ticket

Manage tickets

To manage the event's registration tickets, go to the Event's registration ticket page. Click on "New" to add a new ticket: 

Input the following data: 

• Name: the name of the ticket; 
• Details: a short description of the ticket; 
• Price: the price of the ticket (shown in the currency defined in the Organization settings);
• Max available: the maximun number of sign ups available with this ticket;
• Visible: if the ticket is visible (and selectable) by the players.

It is possible to select different "tier" of tickets. To activate them, go to the Event Configuration panel.

Now, in the ticket edit panel, there will a row for the ticket tier: 

Note: "Standard" is the default ticket tier for users / players. 

Note: The maximum number of available spots defined in the event does not include Staff tickets.

Here's an example of the selection for the players:

Patron and Reduced

With this feature, you can enable Reduced tickets, where availability is dynamically based on the number of Patron tickets previously selected by players. First activate the "Patron and Reduced" ticket.

Now for Tier you'll find the two new types available: 

In the Event Configuration Panel, you can configure the ratio between the two tickets: 

At any moment, the system calculates the total number of available Reduced tickets by multiplying the number of purchased Patron tickets by the defined ratio, dividing the result by 10, and rounding down.

Filler

With this feature, you can enable "light" tickets, intended for a lighter experience (typically with a less complex character). If a regular ticket becomes available due to a dropout, these tickets can be upgraded. First activate the "Filler" ticket.

Now in Tier the new type will be available: 

Also in the Event panel you can configure the total number of Filler spots: 

When the number of signups is below the Number of Primary Spots, the Filler ticket will not be shown. Once the maximum is reached, all ticket types will be disabled except for the Filler tickets. When Filler signups also reach the defined Number of Filler Spots, registrations will be closed.

Waiting list

With this feature you can have "waiting list" tickets. Once a regular ticket spot is available due to dropout, they can be upgraded. First activate the "Waiting list" ticket.

Now in Tier the new type will be available: 

Also in the Event panel you can configure the total number of Filler spots: 

When the number of signups is below the Number of Primary Spots, the Waiting ticket will not be shown. Once the maximum is reached, all ticket types will be disabled except for the Waiting tickets. When Waiting signups also reach the Number of Waiting Spots, registrations will be closed.

Note: If both Filler and Waiting tickets are activated, the order is as follows:

Up to the Number of Primary Spots: all tickets are available, except Filler and Waiting.
Between Primary and Filler limits: only Filler tickets are available.
Between Filler and Waiting limits: only Waiting tickets are available.

Lottery

With this feature you can have a "lottery" system, where players first sign up to partecipate in the lottery, and some of them are randomly selected to upgrade to a full ticket. First activate the "Lottery" ticket.

Now in Tier the new type will be available: 

In the Event Configuration Panel, you can configure the number of tickets to draw, and the regular ticket to upgrade to: 

In the Lottery panel, you can perform the random selection. On first access, the extraction is executed and shown for confirmation. Upon confirmation, the selected tickets will be upgraded.