FAQs

Find detailed instructions to the most common questions!

(you can write a search keyword to filter them, then click on the question to see the answer)




Basics

How can I start using larpmanager?

  • Just head over here: https://larpmanager.com/join/.
  • You can create a new subdomain for your LARP organization in seconds, and immediately start using one.
  • Make sure to have ready: it's name, it's logo (best jpg / png format), it's slug (the subdomain alphanumerical code), and the main mail (will be used to redirect communications toward there).

How to add a new event?


How to add a new run of an existing event?


How can I assign a character to a player?


How much does this cost?

  • All the costs are listed here: https://larpmanager.com/pricing/.
  • When you setup your LARP organization, you can decide the frequency of billing (after each event, or annually, or bi-annually).

I forgot my larpmanager!

  • Head here: https://larpmanager.com/redirect/.
  • This page will list all the upcoming events for your LARP organization - you'll find the links to access the different functions on the menu.

Where can I customize my larpmanager appereance?


How to add other people to help me run it?

  • You can do it here: https://larpmanager.com/redirect/executive/roles.
  • You can either add them directly, or if they aren't shown as options (since they never shared before their data on the larpmanager subdomain), you can give them a direct link to access.

What is the difference between "Executive" and "Inner circle"?

  • These are two levels of access to functions that affect your LARP organization.
  • "Executive" is the highest level of access: should be reserved only to an handful of persons (can change the most important configurations of the organization, and can see the sensitive data of all players.
  • "Inner circle" can be given to all people that are usually working in the LARP organization.

How do I update my larpmanager infos?


Where can i put terms and conditions for singup for whole organization?



Signup

How can I open signups and accept payments?


I need to put a limit on the player signup for a run!


How do I add questions on the signup?


How can I give access to the event to other people helping me to run it?

  • You can do it here: https://larpmanager.com/redirect/organizer/roles
  • You can either add them directly, or if they aren't shown as options (since they never shared before their data on your larpmanager subdomain), you can give them a direct link to access.

What is the difference between "Organizer" and "Staff" role?

  • These are two levels of access to functions that affect an event.
  • "Organizer" is the highest level of access: should be reserved only to an handful of persons (can change the most important configurations of the event, and can see the sensitive data of all players).
  • "Staff" can be given to all people that are helping to run the event.

How can I add filler ticket options?


How can I create a waiting list?


Is there a way to register npcs and team without using player tickets?


Where can i put terms and conditions for singup for the single event?



Event

Where can i customize the larpmanager for the single event?


Which fields are available for the characters?

  • The character fields have to be activated in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features  
  • title - a very short description of the character (2 or 3 words, like “The unfortunate Hero”) - will be shown together with the character name
  • motto - a short phrase that summarizes the character (a short sentence, like “Evil is Evil. If I’m to choose between one evil and another… I’d rather not choose at all”)
  • role - A description of the character’s occupation (like “Monster hunter”)
  • safety - Warnings / info about safety on the character (triggers, lines, veils, sentitive topics, physical requirement, etc)
  • gender - A gender indication on the character (value: ‘m’, ‘f’, or ‘u’)
  • keywords - A list of keywords useful for important info on the character (“Young”, “Liutenant”, etc) 
  • mirror - If the character is a “mirror” for another one (You want to let players pick the “Assassin” character, without telling obv everyone who that is; there will be the character “The humble pastor” that is the mirror of the character “the assassin”)
  • special - If you want the character to have a special role (value: ‘f’ for light character, ‘n’ for PNG, empty for nothing special)
  • hide - If you want the character to be not visible for the players (value: ‘t’, else empty)
  • cover - A specific image associated to each character (will be shown as the character icon while it is not picked by a player)

How can I create a character?

In the “characters” panel, clicking “add new” (staff access): https://larpmanager.com/redirect/staff/characters/0/edit


How can I create “factions”?

  • Make sure that the feature "Factions" is activated in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features 
  • In the “factions” panel, clicking “add new” (staff access): https://larpmanager.com/redirect/staff/factions/0/edit   
  • You can choose from three types:
    • Primary: the characters will be primarily sorted by belonging to this kind of faction (f.e. for “kingdoms” in a fantasy setting)
    • Transversal: for factions that mix “horizontally” with the primary factions (f.e. for “races” in a fantasy setting)
    • Secret: for factions that are not public (f.e. the group the secretly wants to kill the king)
  • Assign the characters that are going to be in faction.

How do I upload characters?

  • You can directly upload characters from a CSV file
  • In the “characters” panel (staff access): https://larpmanager.com/redirect/staff/characters 
  • You’ll find a button “upload elements”. If you click it, you'll find a template
  • The CSV must be formatted as “utf-8”
  • The delimeters can be '\t' (tab), ';' (semicolon) or ',' (plain comma). Make sure that the character you choose as delimeter does not appear in the fields!
  • The first row must contain column names. These are all underscore, with no blank or spaces. The standard ones are “number”, “name”, “teaser”, “text”. In addition to them, any other field can be uploaded by putting its name.
  • The only REQUIRED column is “number”, with an integer number that uniquely identifies the character.
  • The other columns are optional - only the data that is provided in the csv will be uploaded. Note: if a character with that number is already present in the database, the data provided in the csv will overwrite the data in the database.

How can I make the characters public?

  • You control what is visible to the players for each run on their panel (organizer access): https://larpmanager.com/redirect/organizer/run
  • “Show characters” -> Show characters name (title and/or motto if activated) for everyone - Also shows faction names, and plots names
  • “Show teasers” -> Show characters teasers (and group teasers, and plot teasers) for everyone
  • “Show texts” -> Show characters texts (and group texts, and plot texts) - only for the player that got the character assigned

How can i put the link for the player’s guide for an event?


How can I input speed larps?

  • You have to activate the feature “Speed larp” in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features 
  • You can manage them at https://larpmanager.com/redirect/staff/speedlarps/ 
  • You can either add them one by one (remember to reference players in the text with the #X, where X is the number)
  • You can upload a csv; make sure there are the columns 
    • “number” (from 1 forward),
    • “name” (title of the speed larp),
    • “typ” (the numeric value of the layer of speedlarp, for example 1 for the first one they’re going to do”, 
    • “station” (the station in the layer, for example 1 for the first station in that layer of speedlarp)
    • “text” (the description of what happens)

What is the difference between PLOTS and QUESTS?


Where the users can see the quests descriptions to pick?



Player

How can players make a donation during signup?


A player says they can't pay!


Some players pay directly to our Paypal and Bank without updating anything. Is there any way that I could add a manual payment anyhow?

  • Yep, you can do it in the “Payments” panel (organizer access): https://larpmanager.com/redirect/organizer/payments/, clicking on "add new"
  • Make sure you have activated the feature “Accounting” in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features