FAQs
Find detailed instructions to the most common questions!
(you can write a search keyword to filter them, then click on the question to see the answer)
Basics
How can I start using larpmanager?
- Just head over here: https://larpmanager.com/join/.
- You can create a new subdomain for your LARP organization in seconds, and immediately start using one.
- Make sure to have ready: it's name, it's logo (best jpg / png format), it's slug (the subdomain alphanumerical code), and the main mail (will be used to redirect communications toward there).
- You can do it here: https://larpmanager.com/redirect/executive/events (Click “add new”).
- After you have created the event, select the organizers (will have full control over the event) and the staff (will have limited control) members here: https://larpmanager.com/redirect/executive/roles.
- When you create an event, the first run is automatically created as well (an event can have multiple runs, sharing the same characters and event configuration).
- You can check all the organization's runs here: https://larpmanager.com/redirect/executive/runs (start date / end date / registration open / etc).
How to add a new run of an existing event?
- You can do it here: https://larpmanager.com/redirect/executive/runs.
- Please note that on the LARP Organization's public gallery, the runs will be shown if they are in the "visible" state, and they have a start and end date in the future
- (you can update these information here: https://larpmanager.com/redirect/organizer/run)
How can I add a new character?
You can do it here: https://larpmanager.com/redirect/staff/characters
How can I assign a character to a player?
- Access the signup panel here: https://larpmanager.com/redirect/staff/registrations. Either create a new signup for the player ("Add new"), or edit the existing one. Choose the character, and then save the registration.
- All the costs are listed here: https://larpmanager.com/pricing/.
- When you setup your LARP organization, you can decide the frequency of billing (after each event, or annually, or bi-annually).
- Head here: https://larpmanager.com/redirect/.
- This page will list all the upcoming events for your LARP organization - you'll find the links to access the different functions on the menu.
Where can I customize my larpmanager appereance?
- You can choose the appearance for the “whole” larpmanager of your organization here: https://larpmanager.com/redirect/executive/appearance/.
- You can choose the background image, the font, and the text's colors (main text color, secondary color (used for button backgrounds and similar), color of links).
- You can also similarly define a customized appereance for each event of your larpmanager: https://larpmanager.com/redirect/organizer/appearance (remember first to activate the "Custom appereance" feature here: https://larpmanager.com/redirect/organizer/features )
How to add other people to help me run it?
- You can do it here: https://larpmanager.com/redirect/executive/roles.
- You can either add them directly, or if they aren't shown as options (since they never shared before their data on the larpmanager subdomain), you can give them a direct link to access.
What is the difference between "Executive" and "Inner circle"?
- These are two levels of access to functions that affect your LARP organization.
- "Executive" is the highest level of access: should be reserved only to an handful of persons (can change the most important configurations of the organization, and can see the sensitive data of all players.
- "Inner circle" can be given to all people that are usually working in the LARP organization.
How do I update my larpmanager infos?
- The main information of your LARP organization can be updated here: https://larpmanager.com/redirect/executive/organization.
- Additionally, the features can be configured here: https://larpmanager.com/redirect/executive/config
Where can i put terms and conditions for singup for whole organization?
- First, make sure you activate the “Terms and conditions” feature here: https://larpmanager.com/redirect/executive/features
- Then input the text here: https://larpmanager.com/redirect/executive/texts
- (select as type "TOS", then the intended language, and whether this is going to be the default language, if there is not a dedicated version of the text for the language the player has chosen).
Signup
How can I open signups and accept payments?
- First, activate the "Payments" feature here: https://larpmanager.com/redirect/organizer/features
- Then select which payments you're going to accept here: https://larpmanager.com/redirect/executive/organization
- The insert the details required by all payment methods in order to be used: https://larpmanager.com/redirect/executive/payments/details/
- First define at least one type of ticket here: https://larpmanager.com/redirect/staff/registration_tickets/
- Make sure that the run is in state "Visible", with both start and end date in the future: https://larpmanager.com/redirect/organizer/run
- Share the signup link with your players!
I need to put a limit on the player signup for a run!
- If you want to set an overall maximum number of players, put a value for the "Number of primary spots" in the “Event” panel (organizer access): https://larpmanager.com/redirect/organizer/event (If you leave 0, there will be no limit on how many signups will be accepted).
- Additionally, you can put a maximum number for the ticket in the “Tickets” panel (staff access): https://larpmanager.com/redirect/staff/registration_tickets/. (If you leave 0, there will be no limit on how many times they will be chosen).
How do I add questions on the signup?
- You can add them here: https://larpmanager.com/redirect/staff/registration_questions/
- For the question with “Single choice / Multiple choice”: remember to add the specific options to choose from here: https://larpmanager.com/redirect/staff/registration_options/
- Please note you can add those questions at any time, and ask the players to fill them later.
- You will see the answers to those questions here: https://larpmanager.com/redirect/staff/registrations (Click on the link of the question before the table, to show the column with the answers of that question!)
How can I give access to the event to other people helping me to run it?
- You can do it here: https://larpmanager.com/redirect/organizer/roles
- You can either add them directly, or if they aren't shown as options (since they never shared before their data on your larpmanager subdomain), you can give them a direct link to access.
What is the difference between "Organizer" and "Staff" role?
- These are two levels of access to functions that affect an event.
- "Organizer" is the highest level of access: should be reserved only to an handful of persons (can change the most important configurations of the event, and can see the sensitive data of all players).
- "Staff" can be given to all people that are helping to run the event.
How can I add filler ticket options?
- Make sure the feature “Filler Tickets” is activated in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features
- Then create a specific ticket with type “filler”, in the “Tickets” panel (staff access): https://larpmanager.com/redirect/staff/registration_tickets/
- If you’d like to limit the number of filler, remember to put a maximum number for them (max filler) for the runs of an event in the “Event” panel (organizer access): https://larpmanager.com/redirect/organizer/event
How can I create a waiting list?
- Make sure the feature “Waiting list” is activated in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features
- Then create a specific ticket with type “waiting list”, in the “Tickets” panel (staff access): https://larpmanager.com/redirect/staff/registration_tickets/ (it will be available after normal and/or filler tickets are all been taken)
- If you’d like to limit the number of waiting list, remember to put a maximum number for them (max waiting) for the runs of an event in the “Event” panel (organizer access): https://larpmanager.com/redirect/organizer/event
Is there a way to register npcs and team without using player tickets?
- Make sure the feature “Ticket visibility” is activated in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features
- You can create “crew” tickets you to create crew tickets in the “Tickets” panel (staff access): https://larpmanager.com/redirect/staff/registration_tickets/0/edit (use as type “Staff”, and price 0, and make sure visible is not checked -> this way players won’t see it)
- Then you can add directly signups for NPCs and team: https://larpmanager.com/redirect/staff/registrations/0/edit
Where can i put terms and conditions for singup for the single event?
- Make sure you activate the “Terms and conditions” feature in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features
- Then updated the event specific TOS in the “Terms and Conditions” panel (organizer access): https://larpmanager.com/redirect/organizer/tos
- (If you have both event-specific TOS and organization-level TOS, they will be both shown, in this order)
Event
Where can i customize the larpmanager for the single event?
- You can choose the appearance for the larpmanager of a single event in the “Appearance” panel (organizer access): https://larpmanager.com/redirect/organizer/appearance/
- If you’d like to also choose font, background image and colors, make sure you activate the “Custom appearance” feature in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features
Which fields are available for the characters?
- The character fields have to be activated in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features
- title - a very short description of the character (2 or 3 words, like “The unfortunate Hero”) - will be shown together with the character name
- motto - a short phrase that summarizes the character (a short sentence, like “Evil is Evil. If I’m to choose between one evil and another… I’d rather not choose at all”)
- role - A description of the character’s occupation (like “Monster hunter”)
- safety - Warnings / info about safety on the character (triggers, lines, veils, sentitive topics, physical requirement, etc)
- gender - A gender indication on the character (value: ‘m’, ‘f’, or ‘u’)
- keywords - A list of keywords useful for important info on the character (“Young”, “Liutenant”, etc)
- mirror - If the character is a “mirror” for another one (You want to let players pick the “Assassin” character, without telling obv everyone who that is; there will be the character “The humble pastor” that is the mirror of the character “the assassin”)
- special - If you want the character to have a special role (value: ‘f’ for light character, ‘n’ for PNG, empty for nothing special)
- hide - If you want the character to be not visible for the players (value: ‘t’, else empty)
- cover - A specific image associated to each character (will be shown as the character icon while it is not picked by a player)
In the “characters” panel, clicking “add new” (staff access): https://larpmanager.com/redirect/staff/characters/0/edit
- Make sure that the feature "Factions" is activated in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features
- In the “factions” panel, clicking “add new” (staff access): https://larpmanager.com/redirect/staff/factions/0/edit
- You can choose from three types:
- Primary: the characters will be primarily sorted by belonging to this kind of faction (f.e. for “kingdoms” in a fantasy setting)
- Transversal: for factions that mix “horizontally” with the primary factions (f.e. for “races” in a fantasy setting)
- Secret: for factions that are not public (f.e. the group the secretly wants to kill the king)
- Assign the characters that are going to be in faction.
- You can directly upload characters from a CSV file
- In the “characters” panel (staff access): https://larpmanager.com/redirect/staff/characters
- You’ll find a button “upload elements”. If you click it, you'll find a template
- The CSV must be formatted as “utf-8”
- The delimeters can be '\t' (tab), ';' (semicolon) or ',' (plain comma). Make sure that the character you choose as delimeter does not appear in the fields!
- The first row must contain column names. These are all underscore, with no blank or spaces. The standard ones are “number”, “name”, “teaser”, “text”. In addition to them, any other field can be uploaded by putting its name.
- The only REQUIRED column is “number”, with an integer number that uniquely identifies the character.
- The other columns are optional - only the data that is provided in the csv will be uploaded. Note: if a character with that number is already present in the database, the data provided in the csv will overwrite the data in the database.
How can I make the characters public?
- You control what is visible to the players for each run on their panel (organizer access): https://larpmanager.com/redirect/organizer/run
- “Show characters” -> Show characters name (title and/or motto if activated) for everyone - Also shows faction names, and plots names
- “Show teasers” -> Show characters teasers (and group teasers, and plot teasers) for everyone
- “Show texts” -> Show characters texts (and group texts, and plot texts) - only for the player that got the character assigned
How can i put the link for the player’s guide for an event?
- You have to activate the feature “Guide url” in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features
- Then you can put the value of the field “guide url” in the “Event” panel (organizer access): https://larpmanager.com/redirect/organizer/event
- You have to activate the feature “Speed larp” in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features
- You can manage them at https://larpmanager.com/redirect/staff/speedlarps/
- You can either add them one by one (remember to reference players in the text with the #X, where X is the number)
- You can upload a csv; make sure there are the columns
- “number” (from 1 forward),
- “name” (title of the speed larp),
- “typ” (the numeric value of the layer of speedlarp, for example 1 for the first one they’re going to do”,
- “station” (the station in the layer, for example 1 for the first station in that layer of speedlarp)
- “text” (the description of what happens)
What is the difference between PLOTS and QUESTS?
- Their difference is on the visibility to players
- PLOTS aren't shown to players, they are a tool only for the writing team, when you have decided in advance some plots regarding some characters (for example you decide character #1, #2 and #3 plotted a heist together, and you write the part detailing that heist)
- https://larpmanager.com/redirect/staff/plots
- (requires the “Plots” feature: https://larpmanager.com/redirect/organizer/features)
- QUESTS are shown to players, and they are able to choose which one they want (you prepare a quest where three character plotted a heist creating three "traits", every player can choose one trait to add to their character, that in addition to everything else, will have in character sheet that heist)
- https://larpmanager.com/redirect/staff/quests and https://larpmanager.com/redirect/staff/traits
- (requires the “Quest Builder” feature: https://larpmanager.com/redirect/organizer/features)
Where the users can see the quests descriptions to pick?
- You will find the link to access them here: https://larpmanager.com/redirect/search/
- They will be divided by “quest type”
Player
How can players make a donation during signup?
- You have to activate the feature “Donation” in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features
- During signup, a field will appear where players can freely indicated the integer value of their donation
- (You can define the name of the donation field in the configuration page: https://larpmanager.com/redirect/organizer/config)
- Most probably, there is incorrect info on the payment method.
- Select which payments you're going to accept here: https://larpmanager.com/redirect/executive/organization
- The insert the details required by all payment methods in order to be used: https://larpmanager.com/redirect/executive/payments/details/
- Yep, you can do it in the “Payments” panel (organizer access): https://larpmanager.com/redirect/organizer/payments/, clicking on "add new"
- Make sure you have activated the feature “Accounting” in the “Feature” panel (organizer access): https://larpmanager.com/redirect/organizer/features